Privacy Policy

Last updated: May 2026

1. Data Controller

Istra Charter
Bože Milanovića 3, Poreč, Istria, Croatia
Email: info@istracharter.com
Phone: +385 95 913 3065

2. What Data We Collect

We may collect the following personal information when you use our website or submit a booking request:

• Full name
• Email address
• Phone or WhatsApp number
• Booking details such as boat selection, trip date, guests, duration and preferences
• Messages and special requests
• Technical data such as IP address, browser type and device information

3. How We Use Your Data

We use your data only for legitimate business purposes, including:

• Responding to booking inquiries
• Organising boat rentals and private tours
• Communicating with you regarding your request
• Sending offers, confirmations or service information
• Improving website functionality and security
• Complying with legal and administrative obligations

We do not sell your personal data to third parties.

4. Booking Forms and Communication

When you submit a form on our website, your information is sent directly to our business email address: info@istracharter.com.

Your data is used exclusively to process your inquiry and communicate with you regarding requested services.

5. Cookies and Analytics

Our website may use cookies and analytics tools to improve user experience and monitor website performance.

Cookies may include:

• Essential website functionality cookies
• Security-related cookies
• Analytics cookies, such as Google Analytics

You can disable cookies in your browser settings at any time.

6. Third-Party Services

Our website may contain links or integrations with third-party services, including:

• WhatsApp
• Google Maps
• Social media platforms
• Embedded external content

These services may collect data according to their own privacy policies.

7. Data Storage and Protection

We take reasonable technical and organisational measures to protect your personal data against unauthorized access, loss, misuse, disclosure or alteration.

However, no online transmission or storage system can be guaranteed to be 100% secure.

8. Your Rights under GDPR

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

To exercise your rights, contact us at info@istracharter.com.

9. Data Retention

We retain personal data only as long as necessary for:

• Communication regarding inquiries
• Providing requested services
• Legal or accounting obligations

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page.

11. Contact

If you have questions regarding this Privacy Policy or your personal data, please contact:

Istra Charter
Email: info@istracharter.com
Phone: +385 95 913 3065